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Website and Social Media Solutions
These Stats Will Make You Think Twice About Ignoring Content Marketing

Is content marketing really that important? Why isn’t it sufficient to concentrate on traditional advertising, social media, and email marketing? These statistics about the importance of content marketing will make you think twice about ignoring it.

Everyone Does It

You don’t do content marketing? You’re the only one. Ninety percent of organizations, 91 percent of B2B marketers, and 86 percent of B2C marketers use content marketing. In fact, 80 percent of marketers feel that custom content should be the central focus of a marketing campaign.

People Spend Time Reading

People spend lots of time reading online content. Sixty-eight percent of people spend time online reading about brands that interest them. Eighty percent of people appreciate learning about a company by reading online content. Sixty percent of people will be inspired to seek out a product after reading about it. Seventy percent feel closer to a company after reading their content, and 82 percent of people will have more positive feelings about that company.

Better Than Other Marketing Forms

Traditional advertising and email marketing aren’t as effective as content marketing. Ninety-one percent of people unsubscribe from email lists, and 44 percent of people ignore direct marketing mail completely. Eighty-six percent of people skip TV adverts.

It’s Cost Effective

Content marketing is a lot more affordable than setting up a PPC or another advertising campaign. Not only does it cost 62 percent less than traditional advertising, it brings in three times as many leads.

For more information on how content marketing can help your business and how to get started, just contact us.

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Amazon Web Services issue is breaking the entire internet

Amazon Web Services (AWS) is having issues, and that means everything on the internet is having issues. AWS says they’ve “identified the issue as high error rates with S3 in US-EAST-1, which is also impacting applications and services dependent on S3.” S3 is AWS’s scalable cloud storage service.

 

Currently affected sites include Slack, Trello, Quora, Business Insider, Coursera, Fivver, , and IFTTT. But this is just the tip of the iceberg.

Check outage status here: https://status.aws.amazon.com

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Why Having Both a Website and a Facebook Page is a No-Brainer

In today’s world of immense online presence and digital content, maintaining both a website and Facebook Page for your business may seem like you’re doing the same work twice. However silly it may seem to set up both, the two platforms service distinctly different purposes and are vital to reaching your ideal clients.

If you’re ready to establish, grow, and maintain a thriving online presence, consider the reasons why having a website is important even though you have a Facebook Page.

1. A Website is Customizable

No matter what website platform you pick, you can customize your page to your specific needs. Media, content, layout, design, it’s all yours to play with and accentuate your specialties. A website is a must-have if your business wants to stand out online and have a branded home-base for your followers.

2. The Facebook Timeline Fades Into the Ether

As you share relevant content and products with your followers on Facebook, you’ll notice everything gets pushed down the timeline. Eventually, followers will have to go on a wild goose hunt to find older (but still relevant) content. That means Facebook is ideal for reaching followers for of-the-moment events, sales, and hype. Not so much for evergreen news. Use your website to highlight your best items and written pieces while your Facebook Page highlights trending topics.

3. Facebook Lets You Reach Ideal Clients Faster

Your Facebook Page for business is connected to a giant web of other businesses harnessing the power of social media. Use it wisely. There are numerous ways to connect with similar businesses and ideal clients. Start interacting with them. “Like” other relevant business pages and comment across their activity. Your genuine interest won’t go unnoticed.

Contact us to start your social media journey.

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How to Make a Great First Impression Online

We all know the saying, “You have only one chance to make a good first impression.” If this holds true in all areas of life, how much more so does it apply online, where a bad first impression will make visitors leave your site and not follow through on your call-to-actions. Here are a number of things to keep in mind when trying to make a great first impression online.

Know Your Target Audience

You need to know your target audience and what they are looking for. Once you know that, you can design your site so that the first thing they see is something that will keep them hooked. It’s not enough to be unique; you need to show a uniqueness relevant to your target audience.

Have a Great UX

A great UX, or user experience, is one of the most important aspects of web design. If your site loads slowly, visitors will lose patience and click the “back” button. If there is no navigational menu, visitors will know no way of navigating to the pages you want them to. Your website should be easy and fun to use.

You Need Social Testimony

One of the factors that people, perhaps subconsciously, use to determine a business’s value is its social influence. If people see that your Facebook fan page has only a few likes, their perception of your business will not be a respectable one. The same goes for Twitter followers. You can use Facebook advertising to gain Facebook likes, and being active on Twitter, including using popular hashtags, is a great way to get exposure and followers. You can also follow people in the hope that they will follow you back. Encouraging customers to leave great reviews is also included in this category.

For more tips on how to be successful online, please contact us.

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How To Find Employees With Twitter

Social media is a powerful tool for job recruiters, even social media as light as Twitter. While not as hugely popular as it once was, it remains a great way to find potential employees. However, you need to know how to use it properly.

Start By Searching Hashtags

Even if you’ve never heard of a hashtag, you’ve probably seen them. They are a word or phrase followed by a “#” sign, such as “#thankgoditsfriday.” Clicking on these hashtags will sort Twitter posts by that tag. So if you searched “#jobhunt” or something similar, you could potentially find people looking for jobs near you.

Look At The Type Of Posts The Person Has Created

Twitter users post for a variety of reasons. Some use it simply to post silly jokes, while others are trying to expand their social reach. Read through a potential client’s posts to get a feel for the kind of person they are and if they have beliefs and skills appropriate for your job.

Find Other Contact Information

Serious Twitter users often put up their contact information, including other social media accounts, such as Facebook or LinkedIn. Tap into these accounts to learn more about the person and decide if they are a good fit for your needs.

Reach Out To Them Via Follow And Tweet

Twitter only works if you participate, so create an account and start following potential employees. Reach out to them by responding to their tweets or even sending them a message. In this way, you can build a relationship that may lead to a hiring.

If you need help with your employee search process or want to learn more about using social media as a recruiting tool, please contact us today.

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The Importance of Content Marketing: The King of Your Online Presence

Having a high-quality website for your business isn’t a luxury anymore; it’s a necessity. Your website acts as the center hub of your entire online presence and is often one of the first places potential customers will learn about who you are and what you represent. With that said, the most important aspect of your website and the king of your online kingdom is your content.

Importance of content marketing: Bow to Your King

Drive Your SEO

Your written website content is the key component to your company’s online visibility. A quality written website can add significant value to your SEO, driving more traffic and potential business to your website. The simplest way to understand it is that the more relevant content you add to your website, the more that search engines, such as Google will trust you and look to your website as an authority in your field.

Show Some Personality

Aside from proving to the almighty Google robots that you are trustworthy, your content marketing is the best opportunity you have to show off who you are and what you know. Clients will make an immediate judgement about your business based on your content’s quality, whether they’re aware of it or not. One of the best ways to show off your brand personality and increase your SEO at the same time is with a regularly updated company blog.

Don’t Forget the Queen

Content is the king, but distribution is the queen and she wears the pants. No matter how good your content is, it won’t do anything for you unless people see it. Remember, the content on your website is only one aspect of your company’s online presence. Combining original, quality-produced content with an effective social media campaign is the best way to start reaping the rewards of your company website.

If you need a hand creating quality content or you don’t know the first thing about using social media to drive business, then be sure to get in touch with our content marketing agency today. Our experienced team of digital marketing wizards at Speaking Socially will get your business on the right track with our proven content marketing strategy.

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WHY RESTAURANT GROWTH DEPENDS ON ONLINE REVIEWS

CUSTOMER FEEDBACK DEFINES A RESTAURANT’S REPUTATION.

With the increasing prevalence of review sites, everyone can be an online food critic, and thanks to social media and mobile devices, most people are. A study in the Economic Journal revealed that just an extra half-star rating makes a restaurant 30-49% more likely to be fully booked at peak hours. In this study, there were no changes in the quality of food or service–the only difference was star rating.

Perception is everything.

Together, customers and search engines define your brand’s perception. Customers research online to build an informed opinion before choosing where to dine out.

stand Social Media

They want lots of accurate information without much effort on their part, so rarely do they venture past page 1 of online search results. You have only a few seconds to stand out against the competition. Local search results rank restaurants based on rating, volume, and recency of reviews. When left to their own devices, customers either say nothing at all or wait until anger fuels their feedback, resulting in skewed average ratings that do not necessarily reflect the restaurant’s performance. Plenty satisfied customers don’t think to jump online after a meal, and leave licking their lips instead of using them to spread the word.

How do you get new reviews? Make it easy for your customers to write them.

Generating new reviews from across your entire customer base can balances the scales. Speaking Socially’s in-moment SMS feedback tools prompt all your customers for reviews immediately following a visit, meeting customers where they are–on their phones–and capturing sentiment while it’s still fresh. With such a convenient outlet, even customers who wouldn’t normally post online are inclined to share.

Not only do reviews put restaurants on the map; they’re also invaluable business development tools. Insights from customer feedback help all departments, from owners and management to servers and kitchen staff, learn exactly where to improve. Restaurants can highlight positive reviews on their website and social channels to use authentic experiences as promotional material. Testimonials from happy customers will help online searchers get a feel for what a restaurant is like far more effectively than menus and professional photographs.

Manage reviews, book more tables

To help restaurants streamline review management, Speaking Socially’s automated feedback collection process pre-qualifies sentiment, directing happy customers to post on top review sites like Google and Facebook. Speaking Socially’s integration with OpenTable allows restaurants to easily collect new customer reviews on OpenTable, the world’s leading provider of online restaurant reservations. This review site alone has over 15 million reviews.

Social Media

Claim your restaurant on OpenTable to reach more diners, instantly book reservations, and get new reviews. What about unhappy customers? Speaking Socially routes them directly to management to share feedback in private, enabling quick issue resolution and preventing problems from escalating into public view. Respond to negative reviews promptly and thoughtfully to turn frustrated customers into loyal ones.

With the ability to solve issues in a pinch and sprinkle praise across major review sites, restaurants have the recipe for that 5-star online reputation that hungry customers crave.

About Speaking Socially

With Speaking Socially, it’s easier than ever to get new authentic customer reviews, building trust that leads to more sales. In today’s reputation economy, Speaking Socially provides the eyes, ears and algorithms necessary to create the five-star customer experiences that keep your business at the top.

 

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Interested in keeping your kids safe with technology?

Are you interested in how you can keep your children safer with tech? We are too – and we’re excited to be one of the first consumers to be unofficially testing the Doki Watch in our area! This is being touted as one of the best smart watches for kids. It only allows preset calling to contacts you approve, monitors your child’s activity levels, and will alert you if they leave an area you predefine for them. It will even send you immediate SOS alerts, begin recording audio, and send you (and any other emergency contacts you assign) GPS location data if SOS is activated. So stay tuned and we will let you know our thoughts on this little device in the upcoming weeks after we do a full run through of most of its features!

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Why Hiring an Agency for Your Business Social Media Marketing is a Good Idea

If you are a small business owner, you most likely wear many different hats inside your organization. You spend your days managing employees, keeping on top of inventory and expenses, putting out fires, all while trying to make a buck or two.

The role of the “I do everything” business owner can become exhausting, and in some areas of your company, you could be doing more harm than good.

One reason that many small businesses try not to outsource other duties is to save money. However, in the area of advertising, your return on investment could be a big surprise if you hire the right company, especially in the realm of social media. Here are a few reasons why hiring an agency for your business social media marketing is a good idea.

The Impact of Social Media

Many business owners simply don’t understand how much people depend on social media these days.  For many, social media is the way they communicate with others, how they get their news, and how they search for businesses. If you are a missing link in the realm of social media, you will also be missing the revenue from a whole generation of tech-savvy individuals who might love what you have to offer. A great social media marketing agency knows what a powerful tool this type of advertising is, and they know how to get your business out there.

Laser-Target Your Customers

As of January 2015, there were 176 million registered users on Pinterest alone. While not everyone on Pinterest or the other major social media sites might be interested in your wares, there are millions who are, and a social media agency will know how to use these sites to target just the customer you are looking for. If your customer demographic is males between the ages of 25 and 37, your social media agency will be able to send your advertisements strictly to them and not waste advertising money on people who would not typically be your customers.

They Know it So You Don’t Have To

It would be difficult to master every social media site and be able to effectively use it to benefit your business.  A great social media agency will have a team of experts who know the exact way to use these social sites to get the most bang for your buck.

Increased Revenues

At the end of the day, it is all about gaining new ground and growing your business.  Within time, a social media agency can make a real difference in your bottom line. The goal of any good agency will be to provide a financial benefit that far outweighs your cost.

To see how we can help transform your business in the world of social media, feel free to contact us.

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Holiday Social Media Plans – Become a Right Jolly Ole Elf

It’s that time of year again. You’re looking into holiday social media plans, but you’re not sure how to start. Look no further as we share a few lessons we’ve learned from that wise and beloved old poem by Clement Clarke Moore.

Twas the Night Before Christmas

Don’t wait until the night before Christmas to begin dreaming up those perfect holiday plans. Many people feel stress and pressure drain the joy out of the season. Before they know it, time has slipped by and things are left until the last minute. Don’t let this happen to you.

I Laughed When I saw him, in Spite of Myself

The holidays are a time of festive celebrations and of thinking about days gone by. Utilize social media to celebrate this season and to bring gaiety to your shoppers. Delight them by stirring up feelings of laughter, cheer, peace, and fond memories. This is not a time to manipulate or to push, but it is the time to invest in creating lasting relationships and promoting a sense of community.

He Spoke not a Word, but went Straight to his Work

You will have to put a little effort into spreading goodwill and holiday cheer, but this isn’t a cause for grumbling and complaining. Have fun with it! There are many celebrated social media campaigns that you can gain inspiration from.

  • Everyone loves sentimental storytelling. Now is the time to reminisce and share what you have been doing for the community throughout the year. Be creative, warm, and heartfelt. This is also a wonderful opportunity to promote awareness about your favorite cause by sharing inspiring stories about it.
  • What to your wondering eyes should appear but a holiday video to bring good cheer. Thoughtful holiday humor or sentimentality in the form of a video brings a sense of connection and merriment to your site.
  • Give them visions of sugar plums to dance in their heads. Custom tailor Old Navy’s highly successful giveaway campaign. On Black Friday, they gave the first 100 customers to line up at their door a ticket that entered them into a drawing for one million dollars. Change this idea up and make it your own.

And to all a Good Night

These words bring our poem to a close and fill us with nostalgic memories. The holidays are a time for connection, relationships, and giving. These three things are the shimmering tinsel that decorates your holiday social media plans. We hope these tips help you dream up the perfect package. To talk more about this, or anything else, please Contact Us. Thank you!

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